Personal
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An outcome and deadline-focused user experience researcher and designer, based in Brighton, UK. I am experienced in working in fast-paced environments, whilst maintaining the necessary focus and quality of outputs.
I have 16+ years experience working in UX in various roles, for commercial companies, organisations and government. I have a distinction-grade masters degree in User Experience Design. After many years working as a print designer and then UX designer, I now focus primarily on user research and occasional service design projects. I enjoy conducting research that delivers clear and actionable insights. Service Standard assessor For over three years I've been a user research assessor, for both the formal gov.uk Service Standard assessments and internal research, accessibility and design reviews. |
Clients
I’ve worked with a range of organisations to improve the experiences of their products and services:
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Recommendations
Craig Sankey,
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I worked with Patrick on a high profile Government Digital Transformation Programme. As the user researcher Patrick brought a wealth of knowledge and experience to the team. He is excellent at planning, conducting and analysing all types of user research, which significantly shaped how we designed our service. He was a highly valued and respected member of the team, always outspoken and willing to offer thoughts and suggestions on how to tackle problems. I wouldn't hesitate to work with Patrick again. |
Meenakshi Singh,
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I worked with Patrick in the UX team for almost 2 years. I was always impressed with the knowledge he has acquired for this complex domain and the ability to translate all information into clear insights and design recommendation. He always vouches for inclusive design and has a great eye to details.
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David Preece-Phillips
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I've worked with a lot of UX consultants in the past ten years or so, and Patrick is without doubt one of the most diligent, creative, talented and insightful I've had the pleasure of working with. He applies himself with dedication to any user experience-related task at hand, and when paired with his investigative spirit and willingness to learn and adapt depending on how the project is progressing, means that the work Patrick produces is of a uniformly high standard. I wouldn't hesitate to work with Patrick again in the future, should the opportunity arrive. |
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